Neuschwanstein Castle has a lift which makes it possible for wheelchair users and persons with reduced mobility to take part in the tours of the castle.
Dimensions of the lift: door width 0.85 m, depth 1.30 m. Please make sure your wheelchair is not too big for it.
For safety and capacity reasons we regret that only one wheelchair or walker user per hour can take part in a guided tour.
There is a disabled toilet in the castle but there are no wheelchairs or walkers for hire.
Reservation: If you have reduced mobility, we would ask you to make sure that you book your tour in advance at the Ticket-Center Hohenschwangau (reservation fee 1.80 euros per person), to give us sufficient time for the organizational aspects (provision of accompanying persons, coordination of the tours).
When reserving, please state the number of persons, the language required for the tour and the time you would like to start it.
Ticket collection: The reserved tickets must be collected at the latest an hour before the confirmed admission time from the "reserved tickets" counter in the Ticket-Center Hohenschwangau.
Getting from the Ticket-Center to the castle
We recommend that you ride up in the horse-drawn carriage. Please note that the carriages have no ramps!
Without public transportation:
The road from the Ticket-Center to Neuschwanstein Castle (distance around 1.5 km / required time around 40 minutes) is asphalted, but it is all uphill and in places quite steep.
You are unfortunately not allowed to drive your car up to the castle, even if you have reduced mobility.
Once at the castle, you will be met at the gate building by castle personnel and taken by lift to join the tour group. After the tour we will of course accompany you back to the exit.
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